Site Settings
Basic information and operational settings for your PawRoute website.
Operations
Quote Response Target
Hours to respond to new quote requests
Maintenance Mode
Take site offline for visitors
Appearance
Customise how the website looks to your visitors.
Theme
Show Testimonials on Homepage
Quote Settings
Configure how quote requests are processed.
Quote Form Behaviour
Auto-acknowledge Emails
Send instant confirmation to customer
Auto-assign to Agent
Automatically assign new quotes to available agents
Require Vet Records Upload
Make vet document upload mandatory in form
Notifications
Control which alerts you and your team receive by email.
Email Alerts
New Quote Request
Notify team when a customer submits a quote
Shipment Departure Alert
Alert when a pet's flight departs
Shipment Arrival Confirmed
Alert when a pet has been delivered
Document Expiry Warnings
Alert when pet health certificates are expiring soon
Email / SMTP
Configure outgoing email delivery for quote confirmations and alerts.
SMTP Server
Security
Protect your admin access and customer data.
Access Controls
SSL / HTTPS
Always on — cannot be disabled
Two-Factor Authentication
Require 2FA for admin logins
reCAPTCHA on Quote Form
Prevent spam submissions
Analytics
Track visitor behaviour and measure performance.
Tracking
Enable Analytics
Collect anonymous page-view data
GDPR Cookie Banner
Required for EU compliance
Cookie Consent Required Before Tracking