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Our Story

Caring for Pets,
One Flight at a Time

Founded in 2008 by a family who moved abroad with their own pets β€” and learned the hard way. PawRoute exists so no pet owner ever has to face that confusion alone.

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Our Mission

Making the World Smaller for Pets

When founders Emma and David relocated from New York to Amsterdam with their two rescue dogs, they discovered a maze of regulations, conflicting advice, and zero reliable help. They built PawRoute to fix that.

Today our team of 60+ certified pet travel specialists handles over 1,000 relocations per month across every continent β€” with the same care we'd give our own animals.

Every single journey is personally assigned to a dedicated agent who guides you from quote to your pet's safe delivery.

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What Drives Us

Our Values

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Pet Welfare First

Every decision β€” crate choice, route, timing β€” is made with your pet's comfort and safety as the top priority.

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Full Transparency

No hidden fees. No surprises. You see the full cost and timeline upfront, and we keep you updated at every step.

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Certified Expertise

IATA and IPATA accredited. Our team trains continuously on the latest international pet import regulations.

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Family Support

Moving abroad is stressful. We treat every client like family β€” available by phone, email, and chat 7 days a week.

The Team

The People Who Love Your Pets

EH
Emma Harper
Co-Founder & CEO
DH
David Harper
Co-Founder & COO
JP
Julia Park
Head of Compliance
MO
Marcus Osei
Logistics Director
Certifications

Fully Accredited & Certified

βœ… IATA Live Animals Regulations βœ… IPATA Member βœ… USDA Accredited βœ… EU Pet Travel Compliant βœ… CITES Registered

Move your pet with confidence.

Our specialists are ready to plan your pet's journey today.

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